Digicel

At Digicel Pacific, this theme celebrates the great efforts of our women across our five markets - Fiji, Samoa, Tonga, Vanuatu and Nauru in shaping a more equal future, accepting differences and celebrating diversity.

The service was restored following the set-up of a satellite link which had capacity limitations.

Digicel Regional CEO, Shally Jannif, said; “As soon as the link was opened up and international calls got restored last night, we saw an influx of callers as there were up to 200 simultaneous calls. We know that a lot of people tried to call their loved ones in Tonga but were having issues with connection. Today, our technical team did further upgrades on the link and we are pleased to announce that now 400 calls can be done at a time.”

Our domestic network in Tongatapu is active and we are working to restore international connectivity. Digicel’s engineers and the technical team are working on the issues and hope to have them resolved in the shortest time possible.

A tsunami has hit Tonga’s largest island Tongatapu, as a result, Digicel customers in the Kingdom of Tonga have experienced disruption in their mobile service. Digicel’s domestic mobile towers are in operation across Tongatapu.

Digicel Nauru CEO, Christopher Manaog, said; “This is a timely gift and part of our social corporate responsibility where we are giving 130 randomly selected people living with disabilities 10GB data monthly for 12 months which is worth $131,040.

“We hope to empower people living with disabilities through ICT and staying connected with their phones and laptops,” commented Manaog.

Deputy Minister for Health, Pyon Deiye said; “Thank you very much to Chris and his Team, for this grand gesture.”

The first-ever global ‘Customer Day’ saw everyone in Digicel, everywhere across all markets, all functions and all teams dedicating an entire day to all things customer. Whether it was partnering with a Customer Care agent to take customer calls, responding to customers on web chat, going on a truck roll with the Digicel+ technical and installation team or attending to customers in-store or at meetings with corporate customers – every one of Digicel’s 3,500 non-customer facing employees partnered up with customer-facing employees to serve customers.

The one-year deal is a substantial investment of $60,000 and includes the naming rights of the elite competition - AFL Nauru Digicel Cup Men’s District Competition.

Christopher Manaog, Digicel Nauru CEO, said; “We are delighted to renew our partnership, the AFL Nauru Digicel Cup is the most loved and biggest sporting event in the country. It was a successful 2020 competition and we congratulate the teams that contributed to a great season.”

Since its launch in Samoa in 2006, Digicel has been the key driver in the telecommunications revolution in the Pacific ensuring everyone, everywhere can be connected to, and benefit from, transformational communications services.

With its successful relaunch in October as a Digital Operator delivering 1440 minutes of digital experiences every day, all day, Digicel debuted its Digicel Prime Bundles which offer its suite of apps covering everything from sports, music and news to local radio, podcasts, messaging, marketplaces and cloud storage.

Christopher Manaog, Digicel Nauru CEO said; “Digicel is extremely pleased to serve and give back to Nauru and boost our community through this dividend payments to the government. We are continually looking for ways to ensure that our customers and communities benefit from the best offers and best services. I must acknowledge that our success is Nauru’s success, and as our customers continue to invest with us, they are further investing in the future of our nation.”

The network upgrade will see the delivery of much faster download and upload speeds than before, wider coverage and the ability to connect far more devices at the same time.

Digicel Nauru CEO, Christopher Manaog, said; “This is a milestone achievement for Nauru as the team is ensuring we have the right network in place to enable our customers experience their best digital lives with high-speed internet connectivity.”