Digicel puts the ‘US’ in customer with global ‘Customer Day’

The first-ever global ‘Customer Day’ saw everyone in Digicel, everywhere across all markets, all functions and all teams dedicating an entire day to all things customer. Whether it was partnering with a Customer Care agent to take customer calls, responding to customers on web chat, going on a truck roll with the Digicel+ technical and installation team or attending to customers in-store or at meetings with corporate customers – every one of Digicel’s 3,500 non-customer facing employees partnered up with customer-facing employees to serve customers.