She said he was sat in her kitchen with his daughter, Meadow, as he was talking about plans to pick out a Christmas tree and decorate it together.
"We were having this good conversation, and he'd forgotten about an event he had," says Cheryl.
"He got a text and said, 'Oh my gosh, I'm supposed to be somewhere!'"
On November 30 2013, the 40-year old actor left for his organisation's charity car show event.